About us

Juran Benchmarking has been a world leader in operational excellence through performance benchmarking across the oil and gas value chain since 1995.

Our global peer-to-peer benchmarking programs have helped hundreds of oil & gas asset owners and operators to benchmark the performance of their assets and facilities and develop actionable data-backed plans for:

  1. Achieving cost competitiveness
  2. Maximizing the efficiency of their Operational Expenditure (OPEX)
  3. Optimizing workforce productivity
  4. Unlocking continuous improvement in operational effectiveness

Global

From our offices near Edinburgh, Scotland and Houston, Texas, USA, our team combines management consultants with oil and gas process engineers, analysts and statisticians enabling us to provide a robust and high-quality benchmarking service to our clients. We pride ourselves on being responsive to our clients’ needs, providing tailored benchmarking solutions that add value

Contact us

Phillip Townsend Associates

Juran Benchmarking is a trading name of Phillip Townsend Associates Limited (PTAL), a wholly owned subsidiary of Phillip Townsend Associates Inc (PTAI).  Founded in 1972 and based in Houston, Texas, USA, PTAI started benchmarking in 1992 and now offers a comprehensive range of industry benchmarking services.

Visit PTAI website

Juran Global

Prior to becoming part of the PTAI Group, Juran Benchmarking was a sister company of Juran Global. Founded in 1979 by the “Father of Quality”, Dr Joseph M Juran, the organization aimed at providing pragmatic solutions to enable organizations from any industry to learn the tools and techniques for managing for quality.

Visit Juran website

Our legacy

Our legacy

1979
1979
The Juran Institute (now Juran Global) founded in the USA by Dr Joseph M Juran, known as the “Father of Quality”, delivering Quality Management training and solutions
1985
1985
Juran opens European office in The Netherlands
1994
1994
Juran invited by a number of oil & gas super majors to develop an operational performance benchmark in Northern Europe
1995
1995
Juran Benchmarking Practice established and first operational benchmarking program for production and processing assets
1997
1997
Juran Benchmarking nominated for the European Best Practice Benchmarking Award
1998
1998
First cross-industry benchmark for Procurement Services conducted with blue chip companies
2001
2001
Benchmarking program for gas and liquids pipelines established
2003
2003
First global benchmarking program established for oil and gas marine terminals
2004
2004
Our founder, Dr Joseph M Juran sadly passes away, aged 103
2005
2005
Juran Benchmarking facilitates the Gas Transmission Benchmarking Initiative (GTBI) for the first time
2005
2005
The Juran Hydrocarbons Index® published in the Oil & Gas Journal
2008
2008
The South American Gas Pipelines benchmarking consortium is established
2009
2009
Gas pipelines benchmarking program goes global
2011
2011
Juran Benchmarking relocates from the Netherlands to Scotland
2012
2012
The benchmarking program for LNG Regasification Terminals is launched
2015
2015
The Juran Performance Index© (JPI) developed to provide an index of Operational Excellence
2016
2016
Juran Benchmarking instrumental in the development of the PAS7070 Standard for Benchmarking Process Management
2017
2017
Phillip Townsend Associates Inc (PTAI) acquires Juran Benchmarking
2017
2017
A new benchmark focused on Underground Gas Storage operations runs for the first time
2018
2018
Juran Benchmarking develops capability to deliver automated benchmarking in real time
onshore-production

Upstream

Benchmarking for production assets including offshore, onshore and unconventionals.

onshore-production

Onshore Production

Close the gap to performance sustainability.

Find out more

Offshore Production

Focus on the one thing you can control: your operational performance.

Find out more
unconventionals

Unconventionals

Worldwide shale production.

Find out more
gas-plants

Midstream

Benchmarking for oil separation plants, natural gas processing, LNG liquefaction plants, gas pipelines and liquids pipelines & terminals.

separation plants

Separation Plants (GOSPs)

Gas/Oil separation plants & wet-crude-handling facilities.

Find out more
gas-plants

Gas Processing Plants

Natural Gas Processing & NGL.

Find out more
lng-liquefaction-plants

LNG Liquefaction Plants

Over 75% of world-wide LNG capacity benchmarked.

Find out more
Gas Pipelines

Gas Pipelines

Gas gathering, gas transportation, subsea, and inter-state pipelines.

Find out more
Liquids Pipelines & Terminals

Liquid Pipelines & Terminals

Crude Oil and Refined Products.

Find out more

Downstream

Benchmarking for marine tank terminals, gas transmission systems, underground gas storage and LNG regasification terminals.

gas-transmission-systems

Gas Transmission Systems

The world’s largest national and regional gas transmission system operator-led benchmark.

Find out more
lng-regasification-terminals

LNG Regasification Terminals

The world’s only LNG receiving terminal benchmark.

Find out more
marine-tank-terminals

Marine Tank Terminals

The Global Marine Tank Terminals Benchmark.

Find out more
underground-gas-storages

Underground Gas Storage

The world’s only underground gas storage benchmark.

Find out more
gas-transmission-systems

Gas Distribution

Europe's only benchmark focusing specifically on gas distribution operators.

Find out more

Other services

Achieve your performance goals through the power of benchmarking.

workforce-productivity

Workforce Optimisation

Headcount metrics thought the industry-leading Juran Staffing Index©.

Find out more
customised-benchmarks

Customised Benchmarks

Sometimes you need answers to specific questions. What if you could get them from your industry peers?

Find out more
value-chain-benchmarking

Value Chain Benchmarking

A single benchmark, from wellhead to customer.

Find out more
opex-workforce-forecasts

OPEX & Workforce Forecasts

Leverage our benchmarking databases to take the guesswork out of your new project forecasting.

Find out more
due-diligence-support-formanda

M&A Due Diligence

Make evidence-based decisions through the power of performance benchmarking data.

Find out more
workforce-productivity

Benchmarking Training

Give your people the skills they need to ensure your benchmarking is a successful investment.

Find out more
onshore-production

Upstream

Benchmarking for production assets including offshore, onshore and unconventionals.

gas-plants

Midstream

Benchmarking for oil separation plants, natural gas processing, LNG liquefaction plants, gas pipelines and liquids pipelines & terminals.

Downstream

Benchmarking for marine tank terminals, gas transmission systems, underground gas storage and LNG regasification terminals.

Other services

Achieve your performance goals through the power of benchmarking.

onshore-production

Onshore Production

Close the gap to performance sustainability.

Offshore Production

Focus on the one thing you can control: your operational performance.

unconventionals

Unconventionals

Worldwide shale production.

separation plants

Separation Plants (GOSPs)

Gas/Oil separation plants & wet-crude-handling facilities.

gas-plants

Gas Processing Plants

Natural Gas Processing & NGL.

lng-liquefaction-plants

LNG Liquefaction Plants

Over 75% of world-wide LNG capacity benchmarked.

Gas Pipelines

Gas Pipelines

Gas gathering, gas transportation, subsea, and inter-state pipelines.

Liquids Pipelines & Terminals

Liquid Pipelines & Terminals

Crude Oil and Refined Products.

gas-transmission-systems

Gas Transmission Systems

The world’s largest national and regional gas transmission system operator-led benchmark.

lng-regasification-terminals

LNG Regasification Terminals

The world’s only LNG receiving terminal benchmark.

marine-tank-terminals

Marine Tank Terminals

The Global Marine Tank Terminals Benchmark.

underground-gas-storages

Underground Gas Storage

The world’s only underground gas storage benchmark.

gas-transmission-systems

Gas Distribution

Europe's only benchmark focusing specifically on gas distribution operators.

workforce-productivity

Workforce Optimisation

Headcount metrics thought the industry-leading Juran Staffing Index©.

customised-benchmarks

Customised Benchmarks

Sometimes you need answers to specific questions. What if you could get them from your industry peers?

value-chain-benchmarking

Value Chain Benchmarking

A single benchmark, from wellhead to customer.

opex-workforce-forecasts

OPEX & Workforce Forecasts

Leverage our benchmarking databases to take the guesswork out of your new project forecasting.

due-diligence-support-formanda

M&A Due Diligence

Make evidence-based decisions through the power of performance benchmarking data.

workforce-productivity

Benchmarking Training

Give your people the skills they need to ensure your benchmarking is a successful investment.