The first internal benchmarking cycle and our best practice sharing forums have been real eye-openers, with $800 million of improvement potential identified. Benchmarking, both internally and externally, is a critical tool supporting continuous improvement.
We in GNI find the Juran Benchmarking process and related meetings to be the ideal forum for both formal and informal exchange of views, experience, and approaches across a broad range of very relevant topics. We look forward to continued participation in this exercise.
Benchmarking plays a pivotal role in both the diagnostics of how we do today and in long-term planning. We have embarked on a series of improvements in our operations and have been able to achieve some impressive savings with the support of benchmarking outputs.